Intro to Body Language for Sales

Today I'm giving you four sales techniques of top salespeople: mirroring techniques in sales.

Hey everybody, Ted here. If you're new to sales, mirroring probably isn't something that you've heard of. It's basically subtly matching your prospect's body language and their communication style. By doing this, you're going to create a sense of connection and trust, making the sales process much smoother. If you want to build instant rapport and skyrocket your sales performance, follow along.

1. Match Body Language Subtly

In the last video, we touched upon this a little bit. When you're in a sales conversation, pay close attention to the prospect's body language. Are they leaning forward? Are they crossing their arms? Mirroring these movements can subtly create an unspoken bond, making your prospect feel more at ease. Remember, the key here is subtlety. Once you start mirroring them well, you can start moving your body language to a more positive body language. If they follow along, that's a sign that they've subconsciously started to trust you. Yay!

2. Reflect Their Speaking Pace and Volume

Communication isn't just about what we say; it's how we say it. Take "I love you." You can say "I love you" or "I love you" or "I love you." Listen to the pace and volume of how your prospect speaks. Are they speaking fast, slow, loud, or soft? Adjusting your speaking style to match theirs will create a more comfortable conversation and communication exchange.

3. Use Similar Vocabulary

Just like speed, you're going to have to match their vocabulary. Is it casual or more formal? This is about picking up specific wording and language that your prospect uses. Incorporating this into the conversation shows that you're not only listening, but you're also speaking the same language. This will increase the level of engagement by building trust in clients, making them feel more understood and valued. Pro tip: if they happen to swear a lot and you're comfortable with it, it's okay to cuss a little here and there. Just make sure you're not swearing more than they are. It'll come across as if you're one of them and you don't take yourself too seriously.

4. Validate Their Feelings

Whenever your prospect is expressing an emotion, acknowledge it, especially if they're complaining about your competitor or their boss. This doesn't mean that you have to agree with everything they say, but understanding and validating their feelings will strengthen your bond. Say things like, "That sounds like a very frustrating experience," or "Yeah, I can see why you're upset about that." This type of empathy goes a long way in negotiations, sales, and building long-term relationships.

Bonus Tip: Don't Be a Copycat

Remember, mirroring is subtly about building rapport and not being a copycat, or else you're going to come across as fake. Now that you've started to build trust and rapport, how else are you going to be able to move yourself from being seen as a slimy salesperson to a trusted adviser? In the next video, we're going to dive into how we can turn those initial connections into valuable collaborations.

Conclusion

To grow your sales, follow along for more sales and marketing tips to grow your business. If you liked this video, please subscribe, like, and share. Thanks for watching "You Know Ted." I'll see you in the next one. Bye.