Body Language Hacks for Sales: Read Clients & Boost Your Success
Watch NowIntroduction:
Today, I'm giving you eight code-cracking tips on body language for sales. Whether you're pitching a client or making a first impression, understanding these cues can turn the tide in your favor. Stick around for four bonus tips to counter negative body language. Let's dive in!
1. Crossing Arms:
Generally, this is a defensive posture. However, sometimes it's just a comfortable way to sit. Regardless, if you're in a negotiation and you start seeing crossed arms, it might be time to switch tactics, lighten the mood, or clear up any misunderstandings.
2. Smiling:
Smiling is typically a positive response. However, pay attention to whether they're smiling with just their mouth or their whole face. A genuine smile goes a long way in making connections.
3. Resting Beef Face:
Yes, I know there's another word for "beef," but you get the point. Sometimes people look unapproachable. That might mean they're upset, or it might just mean they're focused or listening intently.
4. Eyes Glazing Over:
This usually means you might be throwing around too much industry jargon or giving them too many complex ideas all at once. It's a sign that you might have to step back and simplify things.
5. Crossed Hands Behind the Head:
If you see a client do this, it typically means they're feeling relaxed, have a sense of confidence, or even a bit of superiority. If you see this in a meeting, that could mean this person feels in control or unthreatened by the situation.
6. Leaning Forward:
Leaning forward means that someone is interested and engaged. While leaning back might mean that they're feeling relaxed or starting to get disengaged with the conversation. Pay attention to these cues so that you can adjust your approach accordingly.
7. Pursed Lips:
Pursed lips could mean a few things - anxiety or deep thinking. If you notice someone doing this in a conversation, it might mean that they are unsure or contemplating what is being discussed. Give them a moment and get clarity by asking questions.
8. Fidgeting:
Fidgeting - tapping fingers or shaking legs - typically indicates nervousness or impatience. If you notice someone is fidgeting, it might be a good time to wrap up the meeting, get straight to the point, or switch to a lighter topic.
Bonus Tips:
1. Mirroring:
If you see someone's body language is not very friendly, start by mirroring that same posture. If they're crossing their arms, cross your arms. If they're fidgeting, fidget a bit as well. Something subconsciously happens in their brain where it shows that you're building a rapport and showing empathy. Then slowly move from that negative body posture to a more positive, friendly posture. If you've done it right, they're going to follow along with you.
2. Eye Contact:
Don't have dodgy eye syndrome. Always keep steady eye contact. This shows sincerity, but keep it natural. It's not a staring contest.
3. Keep a Smile On Your Face:
Keep a friendly smile on your face. This is Dale Carnegie's fifth rule in his classic "How to Make Friends and Influence People." Remember, you don't want to be the one having resting beef face. Having that casual smile on your face will make you more approachable and lower the nerves, not only for you but for everyone else around you.
4. Get Them to Laugh:
Humour is great when appropriate. That means no NSFW jokes, people. This is just to keep the mood light and friendly. If you can make someone laugh, you've already won half the battle in any social situation.
Conclusion
There you have it. Understanding and utilizing body language can help you connect and communicate better with people. Thanks for watching! Like, subscribe, and share for more tips on building a great business and growing wealth. See you in the next one!